Customer Service

Our Customer Services team are keen to help answer any specific query or question about the Fertell tests, how to run the tests, or your results, as quickly as possible.

Our Fertell advisors are available from 9am - 12midday, Monday to Friday on 0800 731 8267 from the UK and 1800 882 367 from the Republic of Ireland.

If you would like to contact us via email, please use the following form to submit your query.

We will aim to respond within 1 working day.

Submit your query

*If you have opted for the call-back service you will receive a call between 9am - 12midday Monday to Friday.



*see reverse of packaging, only required if you have a query about a Fertell product you have purchased.